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About Us
We try to ensure that standard orders will be delivered within 20 working days from confirmation order date.
The majority of standard items are carried in stock Special lines are specifically ordered and therefore may take longer, we will always contact you a few days ahead to confirm the delivery date before your card is debited.
We must stress even at this stage you are strongly advised not to pre book contractors or engage in any preliminary work until such time as you have all your goods and are happy that they are correct as ordered and damage free.
Damaged Goods
Please note we are dealing with fragile products and from time to time accidents can happen,
.damage products must be reported to superstore within 3 working days.
Storage Service
In the event that goods are not needed in the short term we will be happy to facilitate you by storing your goods free of charge for up to six months providing goods are paid for at time of booking .
Delivery assistance
In order that we can offer a competitive rate for deliveries as possible our vehicles is frequently manned by driver only. We would therefore ask you to provide suitable help in the unloading
of heavy or bulky items the driver will be happily deliver to a ground floor room.
As we are not insured whilst on your property we regret he cannot deliver to upstairs rooms |
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. If you are shopping from Northern Ireland , place your order and your credit card company will convert the transaction to Stg.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
Shipping And Handling
Free delivery in Ireland On Orders Over €200.00 |
Delivery Schedule
We will normally send your order to you in 3 - 5 days normal stock, and 15-20 days on goods we have to order in. |
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
Tax Charges
For all orders in Ireland, VAT is charged at 21.5% |
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
Guarantee
We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.> |
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 057 93 52555 (International +353 057 93 52555) or fax us on 057 93 24073 or write to us at Cappincur Tullamore Co Offaly Ireland |
Privacy Policy
SuperStore do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.ecic.ie |
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